Sarah Potts smiling at the camera while wearing glasses, she has blue eyes and slightly red hair and is also wearing a plaid shirt in white and maroon

Volunteer of the Month July 2026

Sarah joined our Coffee Talk (our free phone line where older adults can connect with a friendly volunteer for conversation) team earlier this spring, and we’re so glad to have her! She has an incredible emotional awareness that allows her to pick up on what our callers are feeling, provide an empathetic listening ear and recognize the topics that bring them joy and laughter.

Along with taking calls through Coffee Talk, Sarah jumped into a couple more of our programs. She tried out our Visiting Companion Program (a program where volunteers visit older adults in their homes) and is also a Phone Companion (a program that matches volunteers with older adults for weekly phone conversations) to someone she first met through Coffee Talk.

We appreciate Sarah’s willingness to support older adults in so many ways, including sharing Coffee Talk with people in her own community.

I enjoy helping others, I’ve always been an empath, and finding healthy ways to share my time fills my (love tank)

I enjoy the conversations I’ve had with all the callers! They really make my week brighter!

When I called a complete stranger and chatted to check in on her and we instantly hit it off and now are regular companions!

I appreciate this program so much and have started paying friends and Co flyers around my community


Would you like to volunteer with us at Friends & Co? Click here to learn more

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